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I emailed Wayne about an insinkerator issue. Within minutes he had phoned me back and talked me through the fix. He was kind enough not to want to drive to our place to carry out a simple repair, for which he'd have to charge the call out fee. Very impressed with his integrity and will definitely call him next time we need a repair!
Great customer focus. We booked for someone to fix our blocked Insinkerator, but Wayne called and helped solve the problem without a callout - hopefully next time we use them It’ll be for a paying job.
Wayne was excellent. Highly responsive, professional, and fast. He gave clear advice and options, and didn’t try to upsell unnecessarily. We have used him before, will use him again, and highly recommend him to others.